(716) 217-6112 info@rootedheartswny.com

Rooted Hearts LGBTQIA+ Center

A Place to Be Seen. A Place to Belong. A Place to Heal.

Everyone deserves a space where they can show up as their authentic self without fear of

judgment, rejection, or needing to explain who they are.

At the Rooted Hearts LGBTQIA+ Center, we provide affirming, compassionate, trauma-

informed mental health care for lesbian, gay, bisexual, transgender, queer, questioning, intersex,

asexual, and gender-diverse individuals across the lifespan.We recognize that LGBTQIA+ individuals often navigate unique experiences, including identity

development, coming out, discrimination, family challenges, minority stress, trauma, and the

ongoing process of building a life rooted in authenticity and connection.

Our clinicians provide a safe and supportive environment where you can explore your identity,

heal from painful experiences, strengthen relationships, and live more fully as yourself.

We Support:

LGBTQIA+ Identity Exploration

Understanding yourself and your identity can be a deeply personal journey. Therapy can provide

a supportive space to explore:

 Sexual orientation

 Gender identity and expression

 Coming out experiences

 Authenticity and self-acceptance

 Identity development

 Internalized shame or stigma

 Building confidence and pride

Transgender & Gender-Diverse Support

We provide affirming support for transgender, nonbinary, gender-fluid, and gender-expansive

individuals navigating:

 Gender exploration

 Transition-related experiences

 Social transition

 Medical transition support

 Gender dysphoria

 Family and relationship concerns

 Workplace and school challenges

 Safety planning and advocacy

LGBTQIA+ Youth & Adolescents

Young people often face unique challenges while developing their identity and finding

belonging.

We support LGBTQIA+ youth with:

 Identity exploration

 Coming out concerns Bullying and discrimination

 Family communication

 Anxiety and depression

 Self-esteem

 Peer relationships

 School stress

 Social belonging

LGBTQIA+ Adults

Adults may seek support around:

 Identity and authenticity

 Relationships and dating

 Marriage and partnerships

 Family acceptance

 Workplace experiences

 Life transitions

 Community connection

 Trauma recovery

 Self-worth and belonging

LGBTQIA+ Couples & Relationships

Relationships can be strengthened through understanding, communication, and emotional safety.

We support:

 LGBTQIA+ couples

 Communication challenges

 Relationship transitions

 Marriage and partnership concerns

 Blended families

 Navigating differences in identity or transition journeys

Family Support & Affirming Parenting

When a loved one comes out or shares their gender identity, families may experience a range of

emotions and questions.

We help families:

 Increase understanding

 Strengthen relationships

 Process emotions

 Move from uncertainty to support Create affirming environments

LGBTQIA+ Mental Health & Trauma Support

LGBTQIA+ individuals may experience unique stressors related to discrimination, rejection,

trauma, or feeling unsafe being fully themselves.

We provide support for:

 Anxiety

 Depression

 Trauma and PTSD

 Minority stress

 Rejection and abandonment wounds

 Shame and self-criticism

 Grief and loss

 Family conflict

 Relationship challenges

 Burnout

 Isolation and loneliness

Our Therapeutic Approach

Our clinicians provide identity-affirming, culturally responsive, and trauma-informed care using

evidence-based interventions, including:

 LGBTQIA+ affirmative therapy

 Cognitive Behavioral Therapy (CBT)

 Acceptance and Commitment Therapy (ACT)

 Dialectical Behavior Therapy (DBT)

 Trauma-informed therapy

 Eye Movement Desensitization and Reprocessing (EMDR)

 Attachment-based therapy

 Internal Family Systems (IFS)-informed approaches

 Narrative Therapy

 Somatic and nervous system regulation strategies

 Mindfulness-based interventions

 Couples and family therapy

 Supportive counseling and psychoeducation

We believe therapy should never be a place where you have to defend your identity. Your

identity is not a problem to solve—it is part of your story to understand, honor, and embrace.

Creating Community, Connection & BelongingAt Rooted Hearts, we know healing happens through connection.

Our LGBTQIA+ Center is committed to creating opportunities for:

 LGBTQIA+ support groups

 Youth and young adult programming

 Family education

 Community partnerships

 Advocacy and inclusion initiatives

 Wellness programming

 Safe spaces for connection

Your Story Matters

You deserve a place where you are respected, valued, and understood.

Whether you are exploring your identity, healing from painful experiences, navigating

relationships, supporting a loved one, or simply looking for a therapist who understands, Rooted

Hearts is here to walk alongside you.

You belong here.

Joseph Noody, LMHC-D

Joseph Noody, LMHC-D

“The most important step one can take. It's not the first one, is it? It's the next one. Always the next step.” - Brandon SandersonTherapy is challenging and vulnerable work. In my office comfort and safety are high priorities to create a space where folks can bring...

Shannon Dunn, LCSW

Shannon Dunn, LCSW

The root of self-care is setting boundaries. - Nedra Glover Tawwab About In this fast-paced world do you need someone to slow down with to process your feelings along your journey? I’ve always been fascinated with the power of human connection and the resilience in...

Emily Krug-Leach, LMSW

Emily Krug-Leach, LMSW

“Our wounds are often the openings into the best and most beautiful parts of us.”  - David Richo About At any age, life can throw us some unexpected curveballs. Sometimes, the obstacles feel too great to overcome, and one must take that significant first step to ask...

Alexandria Wabick, LMSW

Alexandria Wabick, LMSW

“It takes strength to talk about our feelings and to reach out for help and comfort when we need it.” - Fred Rogers (Mister Rogers) About From childhood to adulthood, we may experience worries, stresses, and traumas. The ability to recognize that these situations have...

Kelsey Peterson, LCSW

Kelsey Peterson, LCSW

"Do the best you can until you know better. Then when you know better, do better." - Maya Angelou   About I love this quote and use it as a guiding principle for the way I work with individuals. Most people are doing the best that they can at any moment in time....

Katrina Norris, LMHC-D

Katrina Norris, LMHC-D

"If you want others to be happy, practice compassion. If you want to be happy, practice compassion." - Dalai Lama   About When you are struggling, suffering can hijack your entire life. Do you feel like you, or a loved one, is drowning in feelings that they can’t...

Carey Burnett, LCSW, EMDRIA

Carey Burnett, LCSW, EMDRIA

” Every accomplishment starts with the decision to try. “ - Gail Devers   About Whether you’re new here or this isn’t your first time around, the hardest part is always getting started and finding a therapist who is the right fit. I do my best to offer an...

Amanda Ciesla, LCSW

Amanda Ciesla, LCSW

"I am on an ever-changing journey." - Louise Hay   About What are you looking for in therapy? Maybe you just need a little help getting through your day. Maybe you need a little extra support, someone in your corner to listen to you and help you untangle the thoughts...

Christine Turturro, LMHC

Christine Turturro, LMHC

"Break the lock, set yourself free." - Scott Vogel, Terror   About Navigating conflict and emotional response is a crucial part of the human experience. In some cases, these challenges can become overwhelming or put us in positions where we feel disconnected from our...

Kristina Sykes, LCSW

Kristina Sykes, LCSW

"As you start to walk on the way, the way appears." - Rumi   About As a counselor for 15 years I have worked with people from all backgrounds to help them find their true self and a new path free of their burdens. I make it a priority to provide a safe space offering...

Roy Golia, LCSW

Roy Golia, LCSW

"Our wounds are often the openings into the best and most beautiful parts of ourselves." - David Richo   About We are amazing at adapting and changing our environments. Even when we are in places that are unstable, unsafe, or inconsistent, we figure out ways to...

Alexandrea Wallgren, LMHC-D

Alexandrea Wallgren, LMHC-D

"Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are." - Brene Brown   About We may experience things in our lives that feel like they change who we are and our view of the world. As a result, we may feel...

Carmen Cremeno, LCSW

Carmen Cremeno, LCSW

"Be brave enough to heal yourself even when it hurts." - Bianca Sparacino   About The decision to enter therapy is a significant first step towards the healing process. Therapy can help improve areas in your life that is causing you distress. I use a person-centered...

Karolina Ware, LMSW

Karolina Ware, LMSW

"Perhaps the biggest tragedy of our lives is that freedom is possible, yet we can pass our years trapped in the same old patterns." - Tara Brach   About Welcome! I’m glad you are taking this step for yourself. Whatever has brought you here, reaching out for support...

Julie Moll, LMSW

Julie Moll, LMSW

"Vulnerability is not about winning or losing; it's having the courage to show up and be seen when we have no control over the outcome." - Brene Brown   About As human beings we live life on life’s terms. Life can be extremely unpredictable, overwhelming, and in...

KellyAnne Rau, LMSW

KellyAnne Rau, LMSW

"Yesterday I was so clever so I wanted to change the world. Today I am wise so I am changing myself." -  Rumi   About Have you ever wondered what it would be like to slow down the internal dialogue and lower the volume of your racing thoughts? Imagine turning inward...

Katherine Saeli, LCSW

Katherine Saeli, LCSW

"Breakthroughs start here."   About Do you feel haunted by self-criticism? Is anxiety an unwelcome guest in your home? Do you wish that you had better relationships with your family? Do you just feel hopelessly stuck, that life is just happening and out of your...

Carrie Rich, LCSW-R

Carrie Rich, LCSW-R

"Sometimes the smallest step in the right direction can be the biggest one of your life." - Naeem Callaway   About Somehow it seems wrong that life does not come with some kind of manual. Even IKEA furniture comes with directions! Without clear instructions, it’s easy...