Rooted Hearts LGBTQIA+ Center
A Place to Be Seen. A Place to Belong. A Place to Heal.
Everyone deserves a space where they can show up as their authentic self without fear of
judgment, rejection, or needing to explain who they are.
At the Rooted Hearts LGBTQIA+ Center, we provide affirming, compassionate, trauma-
informed mental health care for lesbian, gay, bisexual, transgender, queer, questioning, intersex,
asexual, and gender-diverse individuals across the lifespan.We recognize that LGBTQIA+ individuals often navigate unique experiences, including identity
development, coming out, discrimination, family challenges, minority stress, trauma, and the
ongoing process of building a life rooted in authenticity and connection.
Our clinicians provide a safe and supportive environment where you can explore your identity,
heal from painful experiences, strengthen relationships, and live more fully as yourself.
We Support:
LGBTQIA+ Identity Exploration
Understanding yourself and your identity can be a deeply personal journey. Therapy can provide
a supportive space to explore:
• Sexual orientation
• Gender identity and expression
• Coming out experiences
• Authenticity and self-acceptance
• Identity development
• Internalized shame or stigma
• Building confidence and pride
Transgender & Gender-Diverse Support
We provide affirming support for transgender, nonbinary, gender-fluid, and gender-expansive
individuals navigating:
• Gender exploration
• Transition-related experiences
• Social transition
• Medical transition support
• Gender dysphoria
• Family and relationship concerns
• Workplace and school challenges
• Safety planning and advocacy
LGBTQIA+ Youth & Adolescents
Young people often face unique challenges while developing their identity and finding
belonging.
We support LGBTQIA+ youth with:
• Identity exploration
• Coming out concerns• Bullying and discrimination
• Family communication
• Anxiety and depression
• Self-esteem
• Peer relationships
• School stress
• Social belonging
LGBTQIA+ Adults
Adults may seek support around:
• Identity and authenticity
• Relationships and dating
• Marriage and partnerships
• Family acceptance
• Workplace experiences
• Life transitions
• Community connection
• Trauma recovery
• Self-worth and belonging
LGBTQIA+ Couples & Relationships
Relationships can be strengthened through understanding, communication, and emotional safety.
We support:
• LGBTQIA+ couples
• Communication challenges
• Relationship transitions
• Marriage and partnership concerns
• Blended families
• Navigating differences in identity or transition journeys
Family Support & Affirming Parenting
When a loved one comes out or shares their gender identity, families may experience a range of
emotions and questions.
We help families:
• Increase understanding
• Strengthen relationships
• Process emotions
• Move from uncertainty to support• Create affirming environments
LGBTQIA+ Mental Health & Trauma Support
LGBTQIA+ individuals may experience unique stressors related to discrimination, rejection,
trauma, or feeling unsafe being fully themselves.
We provide support for:
• Anxiety
• Depression
• Trauma and PTSD
• Minority stress
• Rejection and abandonment wounds
• Shame and self-criticism
• Grief and loss
• Family conflict
• Relationship challenges
• Burnout
• Isolation and loneliness
Our Therapeutic Approach
Our clinicians provide identity-affirming, culturally responsive, and trauma-informed care using
evidence-based interventions, including:
• LGBTQIA+ affirmative therapy
• Cognitive Behavioral Therapy (CBT)
• Acceptance and Commitment Therapy (ACT)
• Dialectical Behavior Therapy (DBT)
• Trauma-informed therapy
• Eye Movement Desensitization and Reprocessing (EMDR)
• Attachment-based therapy
• Internal Family Systems (IFS)-informed approaches
• Narrative Therapy
• Somatic and nervous system regulation strategies
• Mindfulness-based interventions
• Couples and family therapy
• Supportive counseling and psychoeducation
We believe therapy should never be a place where you have to defend your identity. Your
identity is not a problem to solve—it is part of your story to understand, honor, and embrace.
Creating Community, Connection & BelongingAt Rooted Hearts, we know healing happens through connection.
Our LGBTQIA+ Center is committed to creating opportunities for:
• LGBTQIA+ support groups
• Youth and young adult programming
• Family education
• Community partnerships
• Advocacy and inclusion initiatives
• Wellness programming
• Safe spaces for connection
Your Story Matters
You deserve a place where you are respected, valued, and understood.
Whether you are exploring your identity, healing from painful experiences, navigating
relationships, supporting a loved one, or simply looking for a therapist who understands, Rooted
Hearts is here to walk alongside you.
You belong here.
Joseph Noody, LMHC-D
“The most important step one can take. It's not the first one, is it? It's the next one. Always the next step.” - Brandon SandersonTherapy is challenging and vulnerable work. In my office comfort and safety are high priorities to create a space where folks can bring...
Shannon Dunn, LCSW
The root of self-care is setting boundaries. - Nedra Glover Tawwab About In this fast-paced world do you need someone to slow down with to process your feelings along your journey? I’ve always been fascinated with the power of human connection and the resilience in...
Emily Krug-Leach, LMSW
“Our wounds are often the openings into the best and most beautiful parts of us.” - David Richo About At any age, life can throw us some unexpected curveballs. Sometimes, the obstacles feel too great to overcome, and one must take that significant first step to ask...
Shaair McDuffie, MHC-P
Information Office: Telehealth Email: shaair@rootedheartswny.com
Alexandria Wabick, LMSW
“It takes strength to talk about our feelings and to reach out for help and comfort when we need it.” - Fred Rogers (Mister Rogers) About From childhood to adulthood, we may experience worries, stresses, and traumas. The ability to recognize that these situations have...
Kelsey Peterson, LCSW
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Katrina Norris, LMHC-D
"If you want others to be happy, practice compassion. If you want to be happy, practice compassion." - Dalai Lama About When you are struggling, suffering can hijack your entire life. Do you feel like you, or a loved one, is drowning in feelings that they can’t...
Carey Burnett, LCSW, EMDRIA
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Amanda Ciesla, LCSW
"I am on an ever-changing journey." - Louise Hay About What are you looking for in therapy? Maybe you just need a little help getting through your day. Maybe you need a little extra support, someone in your corner to listen to you and help you untangle the thoughts...
Christine Turturro, LMHC
"Break the lock, set yourself free." - Scott Vogel, Terror About Navigating conflict and emotional response is a crucial part of the human experience. In some cases, these challenges can become overwhelming or put us in positions where we feel disconnected from our...
Kristina Sykes, LCSW
"As you start to walk on the way, the way appears." - Rumi About As a counselor for 15 years I have worked with people from all backgrounds to help them find their true self and a new path free of their burdens. I make it a priority to provide a safe space offering...
Roy Golia, LCSW
"Our wounds are often the openings into the best and most beautiful parts of ourselves." - David Richo About We are amazing at adapting and changing our environments. Even when we are in places that are unstable, unsafe, or inconsistent, we figure out ways to...
Alexandrea Wallgren, LMHC-D
"Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are." - Brene Brown About We may experience things in our lives that feel like they change who we are and our view of the world. As a result, we may feel...
Carmen Cremeno, LCSW
"Be brave enough to heal yourself even when it hurts." - Bianca Sparacino About The decision to enter therapy is a significant first step towards the healing process. Therapy can help improve areas in your life that is causing you distress. I use a person-centered...
Karolina Ware, LMSW
"Perhaps the biggest tragedy of our lives is that freedom is possible, yet we can pass our years trapped in the same old patterns." - Tara Brach About Welcome! I’m glad you are taking this step for yourself. Whatever has brought you here, reaching out for support...
Julie Moll, LMSW
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KellyAnne Rau, LMSW
"Yesterday I was so clever so I wanted to change the world. Today I am wise so I am changing myself." - Rumi About Have you ever wondered what it would be like to slow down the internal dialogue and lower the volume of your racing thoughts? Imagine turning inward...
Katherine Saeli, LCSW
"Breakthroughs start here." About Do you feel haunted by self-criticism? Is anxiety an unwelcome guest in your home? Do you wish that you had better relationships with your family? Do you just feel hopelessly stuck, that life is just happening and out of your...
Carrie Rich, LCSW-R
"Sometimes the smallest step in the right direction can be the biggest one of your life." - Naeem Callaway About Somehow it seems wrong that life does not come with some kind of manual. Even IKEA furniture comes with directions! Without clear instructions, it’s easy...


















