(716) 217-6112 info@rootedheartswny.com

Rooted Hearts Center for Veterans

Honoring Service. Supporting Healing. Restoring Connection.

At Rooted Hearts Center for Excellence in Veterans Care, we understand that serving our country can leave a lasting impact long after service has ended. Veterans and their families may face challenges related to trauma, transition, relationships, identity, grief, anxiety, depression, reintegration, and the everyday realities of building a life after military service.

Our goal is to provide compassionate, trauma-informed care that recognizes the unique experiences of veterans while focusing on the whole person—not simply a diagnosis or a past experience.

Care That Understands the Veteran Experience

Our clinicians provide individualized support for veterans navigating:

  • Trauma and PTSD
  • Anxiety, depression, and emotional distress
  • Military-to-civilian transition
  • Relationship and family challenges
  • Grief and loss
  • Changes in identity, purpose, or sense of belonging
  • Adjustment to civilian life
  • Stress related to work, school, or major life transitions
  • Sleep difficulties and emotional regulation
  • The impact of military experiences on relationships and daily life

We also support spouses, partners, and family members who may be navigating the impact of military service alongside their loved one.

Connecting Veterans to the Care They Deserve

Rooted Hearts works to make accessing mental health care as straightforward as possible. We accept referrals from the U.S. Department of Veterans Affairs (VA) through Optum Healthcare, helping eligible veterans connect with community-based behavioral health services when referred through the VA.

Our team can coordinate with referring providers and work within the appropriate referral and authorization process to support continuity of care.

Coverage, eligibility, referrals, and authorizations are subject to VA and Optum requirements.

A Place to Be Understood

Veterans deserve clinicians who recognize that asking for help is not a weakness. Therapy can be a place to process experiences, strengthen relationships, rediscover purpose, and build a future that honors where you have been without allowing the past to define where you are going.

At Rooted Hearts, we meet veterans with respect, compassion, and genuine appreciation for their service.

You served. You carried a lot. You don’t have to carry it alone.

For Veterans, Families & Referral Partners

Whether you are a veteran seeking support, a family member looking for help, or a VA/referral professional seeking appropriate community-based care, Rooted Hearts is here to help create a path forward.

Contact Rooted Hearts to learn more about our Veterans Care program and the referral process through VA and Optum Healthcare.